I came across Kringle Heaven Garland while scrolling through social media, and I have to admit, the ads were irresistible. Sparkling lights, cozy wreaths, beautifully decorated garlands, and the promise of bringing “Christmas magic” right to your doorstep. The website, kringleheaven.com, looked like something straight out of a Hallmark movie. Everything screamed “holiday cheer.” But as I soon discovered, behind the glitter and glowing lights lies a very different story.

First Impressions of Kringle Heaven Garland
At first glance, Kringle Heaven Garland seemed like a dream Christmas shop. The website was loaded with festive photos, glowing product reviews, and banners offering “Up to 70% Off + Free Shipping.” They claimed to sell high-quality, handcrafted Christmas decorations, from realistic garlands to tree toppers and LED wreaths.
It all looked legitimate enough, until I noticed the prices. Some of the garlands were marked down from $129.99 to $39.99, and even full Christmas decor sets were selling for under $50. That was my first red flag. Quality holiday décor rarely comes that cheap.
Still, I decided to test it out and ordered one of their popular garlands to see if it lived up to the hype.
My Experience Ordering from KringleHeaven.com
Once I placed my order, I received a confirmation email right away, but that’s where the good experience ended. There was no tracking number, and the shipping updates were vague at best.
It took over three weeks before anything arrived, and when the package finally showed up, it was nothing like what I’d seen online. The “luxurious garland” I ordered looked like something straight from a dollar store, thin, cheap, and covered in plastic glitter that fell off everywhere. It was definitely not the full, fluffy, pre-lit garland that had been advertised in their videos.
Even worse, it had a strong chemical smell, and parts of it were crushed and deformed from poor packaging.
The Problem with Kringle Heaven Garland
After that disappointing unboxing, I started looking into the brand more closely, and what I found was concerning.
- No real company information: There was no verified business address, phone number, or identifiable owner on their website.
- Copied product photos: Several of the pictures on Kringle Heaven’s website appear to be stolen from Amazon and Pinterest listings.
- Dozens of complaints online: Other customers have reported the same issues, poor quality, missing orders, no refunds, and fake tracking updates.
- No reliable customer service: I tried contacting their support email about a refund and got a generic reply asking me to send the product back to an address in China at my own expense. The shipping cost alone was more than the garland itself.
At that point, it became clear that Kringle Heaven Garland is not a trustworthy store.
What You Actually Get
The products look beautiful in the ads, full, lush, and festive, but what most buyers receive are cheap, factory-made decorations that don’t match the pictures. The lighting doesn’t work, the materials are poor, and the craftsmanship is nonexistent.
It’s essentially the same kind of item you might find on AliExpress or Temu for a fraction of the price. The difference is that Kringle Heaven disguises itself as a cozy “boutique holiday brand” while charging inflated prices.
Why I Don’t Recommend Buying from Kringle Heaven
If you’re tempted to order, here’s what you should know before handing over your money:
- Misleading ads – Their videos and photos show high-end décor that you won’t receive.
- Long shipping times – Most orders come from overseas despite the site implying fast U.S. delivery.
- Poor quality – Flimsy materials, chemical smell, and little resemblance to what’s advertised.
- Refund issues – Returning items costs more than keeping them, and customer service is unhelpful.
Not Worth the Hype
The idea of Kringle Heaven Garland is charming, who wouldn’t want to fill their home with cozy, festive décor at affordable prices? Unfortunately, the reality doesn’t match the dream.
What you actually get is cheap, low-quality décor shipped from overseas, wrapped in misleading ads and fake reviews. In my honest opinion, Kringle Heaven Garland is another online Christmas scam designed to take advantage of holiday shoppers.
What To Do If You Have Been Scammed
If you have been scammed by an online store, it’s essential to take immediate action to minimize further damage and increase the chances of resolving the issue. Here are the steps to follow:
Contact the Online Store:
The first step is to try to resolve the issue directly with the online store. Look for contact information on their website, such as a customer support email or phone number, and reach out to them. Explain the situation, including details of the transaction, the product or service you purchased, and any issues or discrepancies.
Gather Evidence:
Document all communication with the online store, including screenshots, emails, order confirmations, and receipts. This evidence will be crucial if you need to escalate the matter or dispute the charge with your payment provider.
Check Your Payment Method:
Depending on how you paid for the purchase (credit card, debit card, PayPal, etc.), contact your payment provider and inform them of the situation. They may be able to help you initiate a chargeback or dispute the transaction
Review the Online Store’s Policies:
Familiarize yourself with the online store’s return, refund, and dispute resolution policies. Some stores may have a specific process for handling issues and providing refunds.
Report the Scam;
Report the scam to relevant authorities and organizations. This includes:
- Internet Crime Complaint Center (IC3): If you are in the United States, you can file a complaint with the IC3 at https://www.ic3.gov/.
- Your Local Consumer Protection Agency: Contact your local consumer protection agency or the equivalent regulatory body in your country.
- Better Business Bureau (BBB): File a complaint with the BBB if the online store is based in the United States.
Monitor Your Accounts:
Keep a close eye on your bank and credit card statements for any unauthorized or suspicious transactions. Report them to your financial institution immediately.
Change Your Passwords:
If you created an account on the scam website, change your passwords for that account and any other accounts where you used similar login credentials.
Educate Yourself:
Use this experience as a learning opportunity. Be more cautious when shopping online and always verify the legitimacy of online stores before making a purchase. Look for reviews, check for trust seals, and ensure the website uses secure, encrypted connections (https://).
Remember that it may not always be possible to recover your money, but by taking these steps, you increase your chances of resolving the issue and preventing future scams. Additionally, always trust your instincts and be cautious when dealing with unfamiliar online stores or offers that seem too good to be true.
Conclusion
kringleheaven.com should be avoided at all costs. It is a scam store just like Sopula that we reviewed earlier. Their deceptive practices, nonexistent customer support, and inability to deliver on their promises make it abundantly clear that this website is a scam. To protect your hard-earned money and personal information ,it’s essential to steer clear of Kringleheaven and opt for reputable and trustworthy online retailers instead.