I came across the Osmo Dashcam Pro while scrolling through ads that promised crystal-clear footage, night vision, and “military-grade” build quality at a surprisingly affordable price. Since I’d been meaning to upgrade my old dashcam, I decided to order one to see if it actually lived up to the hype. Here’s my honest experience.
Ordering Experience
I bought the Osmo Dashcam Pro directly from their official-looking website. The checkout process was straightforward, but almost too polished, the kind of urgency-driven pop-ups like “only 5 left in stock” made me raise an eyebrow. Shipping took about three weeks, which already had me wondering if this was one of those overseas dropshipping operations.
When the box finally arrived, it was in plain packaging with no branding beyond a generic label. That was my first real red flag..
First Impressions
The dashcam itself looked decent out of the box, but it definitely didn’t scream “pro.” It felt lighter and flimsier than I expected. Setup was easy enough, and it powered on without issue, but the interface looked dated, more like something from a $40 Amazon gadget than a high-tech piece of gear.
Performance on the Road
Here’s where the Osmo Dashcam Pro fell flat for me:
Durability: After just a week in the car, the mount started loosening up and the camera tilted during bumpy rides. Not exactly what you want for a device that’s supposed to protect you in case of an accident.
Video Quality: The ads promised “full HD clarity,” but the daytime footage was average at best, and at night it struggled badly. Headlights created glare, and license plates were nearly impossible to read in the dark.
Wide-Angle Claim: The site boasted about a wide-angle lens, but in practice, the field of view felt pretty standard.
Customer Service & Refund Attempts
After testing it for two weeks, I reached out to customer service about returning it. The responses were copy-paste and vague, dragging me around with requests for extra photos and “proof of defect.” It became clear that getting a refund wasn’t going to be simple, and I’m still waiting for resolution.
Is Osmo Dashcam Pro Legit or a Scam?
I wouldn’t call it a straight-up scam because they did ship me a product, and it does technically work. But the Osmo Dashcam Pro is nowhere near the premium gadget the ads make it out to be. The misleading marketing, slow shipping, and below-average performance all point to a classic case of overpromising and underdelivering.
What I Think About Osmo Dashcam Pro
If you’re serious about protecting yourself on the road, skip this dashcam. There are far better options from reputable brands like Garmin, Viofo, or Nextbase that actually deliver on video quality, reliability, and customer support.
Conclusion
The Osmo Dashcam Pro is more hype than help. It’s one of those products that looks good in flashy ads but disappoints when it actually counts.
Check out the Frownies Patch I reviewed earlier.